Shipping policy
Shipping Policy – Aurolayer3D
Processing Time
All orders are processed within 3 to 5 business days after payment is confirmed, provided the item is in stock.
If the product is not currently in stock and must be manufactured through our 3D printing process, production may take up to 10 business days before the order is shipped.
Processing times may vary during high demand periods.
Shipping Methods
We ship orders via USPS.
Once your order has been processed and shipped, you will receive a tracking number via email.
Delivery Time
After shipment, estimated delivery time is generally:
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1 to 2 weeks, depending on destination and postal service conditions.
Please note:
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Delivery times are estimates and not guaranteed.
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Shipping delays caused by USPS or external factors are beyond our control.
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Holidays, weather conditions, or logistical disruptions may affect delivery times.
Shipping Rates
Shipping rates are calculated at checkout based on:
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Destination
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Package weight
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Package dimensions
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Selected shipping service
Customers are responsible for ensuring their shipping address is correct before completing the order.
We are not responsible for packages shipped to incorrect addresses provided by the customer.
Lost, Stolen, or Marked Delivered Packages
If a package is marked as delivered but not received:
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The customer must contact USPS directly to file a claim.
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We may assist by providing tracking information and required documentation.
We are not responsible for stolen packages after delivery confirmation.
Order Changes
Address changes must be requested before the order enters production.
Once production or shipping has started, modifications may not be possible.
Contact
For shipping-related questions, contact us at: